Kitwell Primary School

Where children are at the heart of everything we do


Wychbury Road, Birmingham
West Midlands, B32 4DL
(Sat Nav Postcode B32 4DJ)

0121 476 0694


Contact and Complaints

Inclusion Manager

  • Coordinates and monitors provision for children with SEND, maintaining an overview and tracking their progress.
  • Carries out assessments and observations
  • Arranges and liaises with external agencies where necessary.
  • Liaises with and maintains communication with parents/carers.
  • Informs the Head teacher and SEND Governor of SEND issues across the school.

Contact Details: Dawn Potts –  / 0121 476 0694


Head teacher

  • The Head is responsible for pupils with SEND, keeping the Local Governing Body informed and working closely with the Inclusion Manager to coordinate provision.

Contact Details: Michele Shevels – / 0121 476 0694


SEND Governor

  • The SEND governor is the designated link, who will liaise with the Inclusion Manager and report policy to parents annually.
  • Monitor progress of SEND pupils and budget for Special Educational Needs.

Contact Details: Brianne Thomas – 



In the event of any complaint being made, the Class Teacher should be contacted in the first instance. Should the matter remain unresolved:

  • The Inclusion Manager should be contacted to investigate and resolve the issue.
  • If the issue remains unresolved, the case should be passed on to the Head teacher for further investigation and reported to the SEND Governor.
  • If a formal complaint needs to be made, it should be put in writing to the Governing Body.
  • The Chair of Governors may be involved if necessary and in the event of an unresolved complaint the LA may become involved.